Visit us at the upcoming ALGIM Annual Conference 13-15 November 2017
Atlas Gentech Stand #7 - Cloud Enterprise Voice
Powered by Premium Audio Devices using Skype for Business
with Sennheiser Enterprise Headsets and Cloud Factory Hosted Phone Solutions
ALGIM Annual Conference - 13-15 November 2017
Energy Events Centre in Rotorua
Contact Centres are the beating heart of any organisation's customer engagement. They aim to increase their competitive edge so that the Contact Centre Agent's performance becomes critical. The goal of ultimate performance cannot be achieved without the correct tools. Visit the Atlas Gentech stand at the upcoming ALGIM Annual Conference to discover how we can give you the tools to help drive your Contact Centre's performance to the next level.
Sennheiser Enterprise Headsets
One of the most important factors in choosing a headset range for your organisation is getting your use case requirements right. The needs and wants of a mobile workforce are very different to the needs and wants of Contact Centre Agents. These requirements define the solution required by each user group.
To help you understand the requirements of different user groups, we have mapped out some below that you may find in your organisation along with the solution they need to perform. To find out more, read Why your UC solution needs Sennheiser here and Reclaim your office with Sennheiser. You can also view our Sennheiser Collaborator Agent portfolio here, our Sennheiser Focussed Agent here and our Sennheiser HeadSetup Pro Manager Software here.
Streamline Skype for Business with our Hosted Phone Solution by Cloud Factory
Being in the cloud is a smart move for any New Zealand organisation. What your organisation needs today will most likely change tomorrow. That’s why choosing the right cloud voice partner is an important decision. At Cloud Factory, we move with you. Our solution is feature-rich and can be shaped to fit your organisation needs, for now and the future.
- Contact Centre Suite: Manage, monitor and report with ease using our Contact Centre Suite. Whether your focus is in-bound or out-bound or a mix of both, our solution can cater for all your call contact centre needs.
- Skype for Business: Skype for Business provides voice-over-IP (VoIP) calling over your network and the Internet to users in your organisation, Skype for Business users in other companies, and Skype consumer users around the world. Users can easily add video or content sharing to any call. All versions of Skype for Business server software include cloud connectivity. Use an existing Skype for Business server or Office 365 subscription. Migrate some or all of your users to Cloud PBX while still taking advantage of your existing telephone lines and services.
For more information on our Cloud Factory solution visit the website here and read these articles on Four great reasons to choose a ‘built for business’ cloud telephony solution here and Why cloud telephony should be part of your disaster recovery strategy.