Atlas Gentech Support

Atlas Gentech has a technical team with a wealth of industry experience, technical skills and a strong customer focus who provide a range of support services for our customers. If you would like to apply for account, download our Credit Account Application Form.

  • Atlas Gentech Technical Support Teams

    Best in class Technical Support

    We believe in delivering a consistent best-in-class quality of service. 

    For fast responsive assistance please contact our technical support team:

    Freephone 0800 732 835

    Email us to create a tech support ticket for:
    CCTV Team
    Alarms Team
    Ericsson-LG Enterprise Team
    Cloud Factory Team
    Phone Hardware Team

    If you would like to send us some feedback (good or bad), please feel free to send us an email 

  • Training Academy

    Training Academy delivers a range of training and certification courses to ensure that our customers have the knowledge and skills they need.

    Current courses:
    Ericsson-LG Enterprise Self Study courses
    Hikvision HCSAIntercom and CCTV (Deep Learning) courses
    Inner Range Concept CertifiedIntegriti Certfied and Integriti Advanced courses
    Paradox EVOHD and SP/MG courses
    Milestone Professional Certification courses

    For full course information and bookings, click here

  • Atlas Gentech Extended Support

    Extended Support & Maintenance Contracts

    We understand the nature of your customers' technology environment and have developed a service option to suit. Our AG Extended Care service covers your purchase with extended warranty and advance hardware replacement. We ship a replacement product next business day to your preferred delivery address. 

  • Atlas Gentech Professional Services

    Professional Services

    Atlas Gentech offers a range of customisable professional services to support your implementation of our solutions – from configuration to onsite support.

    We will develop a Statement of Works to fit your needs.