EPOS contact center headsets are designed to deliver an excellent customer experience with EPOS innovations that filter out unwanted noise, clarify speech, and deliver an enhanced audio experience for both speaker and listener.

OUR WIRELESS HEADSETS:

When talking wireless headset solutions we usually talk Bluetooth® or DECT. Bluetooth® technology is a global radio transmission standard, which supports the application of a wide range of wireless electronic devices. DECT is an abbreviation for “Digital Enhanced Cordless Telecommunications”, a digital transmission standard for wireless telephony. DECT is primarily used for wireless voice transmission in office and contact center environments.

  • Sleek design with boom arm that folds into headband.
  • Thick, soft, on-ear ear pads, passive noise damping.
  • UC deployments with an up-to-date Bluetooth® headset.
  • Innovative fold-flat ear cup design and carry pouch.
  • Solution certified for Microsoft Teams & UC optimized.

ADAPT 300 Series

  • Concentrate in noisy environments.
  • Comfortable soft ear pads even after hours of wearing.
  • UC optimisation (using the included USB dongle).
  • Sleek, minimal look.
  • Add refined EPOS sound to your every­ day routine.

IMPACT MB Pro Series

  • Premium wireless Bluetooth headsets.
  • Optimised for all major UC and phone solutions.
  • Multi­connectivity – seamless switch
  • Single­sided or double­sided variants with large ear pads.
  • EPOS ActiveGard technology against acoustic injury.

OUR WIRED HEADSETS:

Wired headsets is used with contact centers and offices as a deployment-friendly solution for enterprises transitioning from traditional telephony systems to Unified Communications. Wired headsets is an easy plug-and-play solution that gives the freedom to use both hands when working on a traditional desk phone or UC with no worries about battery time or disturbing wireless signals.

IMPACT 600 Series

  • Premium headsets for all­day use in busy contact centers.
  • Optimised for all major UC and phone solutions. 
  • Integrated call control and USB connector.
  • Choice of single­sided or double­ sided variants.
  • EPOS ActiveGard technology protects users against acoustic injury caused by sudden sound bursts.

IMPACT 200 Series

  • Robust, wired headsets for contact centers.
  • Optimised for all major UC and phone solutions.
  • Integrated call control and USB connector.
  • Choice of single­sided or double­sided variants.
  • EPOS ActiveGard technology protects users against acoustic injury caused by sudden sound bursts.

ADAPT 100 Series

  • Wired headsets with device flexibility, great sound, discreet modern style and comfort.
  • Optimised for all major UC and phone solutions.
  • Great sound for calls and multimedia.
  • Connectivity via 3.5 mm jack, USB or USB­-C. 
  • Choice of single­sided or double­ sided variants.