- Overview
-
Details
iPECS RCC Gateway (Remote Call Control Gateway)
iPECS RCC Gateway solution for linkage with Microsoft Lync composed with “RCC Gateway” and “RCC Client”. It’s possible to outgoing/incoming call with simple click. iPECS RCC Gateway solution’s various scenario and features increasing staff’s productivity and efficiency.
Features
RCC Client
- Linkage with both desk phone and Lync client presence
- Desk phone control in RCC Client
RCC Gateway
- EV call(PC) option / RCC call(Phone) option
- EV call(PC) --> MS Lync 2013 OIP(Open Interoperability Program) Qualification
- When user get incoming call, RCC Client and Desk phone provide pop-up and ring together(Dual ring)
- EV Pop-up --> EV call (PC)
- RCC Pop-up --> RCC call (phone) - Outgoing call with simple click on Client(Trunk or Extension)
- Desk phone control on Client(Disconnect, Hold, Call transfer)
- CM mobile extension feature for both desk phone and client support paring feature
- User can recognize other user’s client or desk phone presence
- Documents
-
Details
Product Sheets:
- Product Images
