Visit us on Stands 18 & 19 at CCiNZ Conference & Exhibition 2017
Contact Centres are the beating heart of any organisation's customer engagement. They aim to increase their competitive edge so that the Contact Centre Agent's performance becomes critical. The goal of ultimate performance cannot be achieved without the correct tools. Visit the Atlas Gentech stand at the upcoming CCiNZ Conference to discover how we can give you the tools to help drive your Contact Centre's performance to the next level.
Discover why moving to cloud telephony is a smart decision for any New Zealand business and how you can manage, monitor and report with ease using our Cloud Factory's Contact Centre Suite. Cloud Factory is an Atlas Gentech brand and we are a nationwide provider of technology solutions with over 30 years experience. Hosted locally, our Cloud Factory solution is also backed by international powerhouse Ericsson-LG Enterprise. We will also be showcasing the latest Contact Centre solutions from Sennheiser Enterprise Headsets and Lifesize Video Conferencing solutions.
Cloud Factory Hosted Phone Solutions
Being in the cloud is a smart move for any New Zealand business. What your business needs today will most likely change tomorrow. That’s why choosing the right cloud voice partner is an important decision. At Cloud Factory, we move with you. Our solution is feature-rich and can be shaped to fit your business needs, for now and the future.
Manage, monitor and report with ease using our Contact Centre Suite. Whether your focus is in-bound or out-bound or a mix of both, our solution can cater for all your call contact centre needs.
For more information on our Cloud Factory solution visit the website here and read the article from Channel Life/Tech Day on the Four great reasons to choose a ‘built for business’ cloud telephony solution here.
Sennheiser Enterprise Headsets
One of the most important factors in choosing a headset range for your business is getting your use case requirements right. The needs and wants of a mobile workforce are very different to the needs and wants of Contact Centre Agents. These requirements define the solution required by each user group.
To help you understand the requirements of different user groups, we have mapped out some below that you may find in your business along with the solution they need to perform. To find out more, read Why your UC solution needs Sennheiser here. You can also view our Sennheiser Collaborator Agent portfolio here and our Sennheiser Focussed Agent here.
Lifesize WebRTC Conferencing Solutions
Video, audio and web conferencing, and the ability to record and share meetings all in one application.
The Lifesize app is streamlined and built to enhance all of the different ways your team communicates — from one-on-one audio and video calls to full-scale company meetings among multiple locations. Features like an easy-to-use interface, screen sharing and calendar integration make it easy to replace outdated, costly, audio-only services with more meaningful face-to-face conversations.